Website Privacy

Privacy Policy

This Privacy Policy explains how Therapist to You may collect, use, share, protect, and manage information submitted through or collected by this website.

1. Overview

Therapist to You respects your privacy. This Privacy Policy describes how information may be collected, used, disclosed, stored, protected, and managed when you visit our website, submit a form, request information, contact us, or interact with website content.

This Privacy Policy applies to information collected through this website. It does not replace patient intake forms, consent forms, financial policies, treatment documents, service agreements, or the HIPAA Notice of Privacy Practices that may apply when you become a patient, client, parent, guardian, or authorized representative receiving services.

Important healthcare privacy note:

This Privacy Policy is a website privacy policy. If you receive healthcare or therapy services from Therapist to You, protected health information may also be governed by our HIPAA Notice of Privacy Practices.

2. HIPAA Notice of Privacy Practices

Therapist to You may be subject to federal and state healthcare privacy laws, including HIPAA, when handling protected health information. A HIPAA Notice of Privacy Practices explains how protected health information may be used and disclosed, and explains certain patient rights.

If you are a patient, parent, legal guardian, or authorized representative, please review our HIPAA Notice of Privacy Practices in addition to this Privacy Policy. If there is a conflict between this Privacy Policy and the HIPAA Notice of Privacy Practices regarding protected health information, the HIPAA Notice of Privacy Practices will control to the extent required by law.

If a HIPAA Notice of Privacy Practices is not yet posted on this website, Therapist to You should add a separate page titled “HIPAA Notice of Privacy Practices” and link it in the website footer.

3. Information We May Collect

Depending on how you use the website, we may collect information that you choose to provide, information collected automatically through website technologies, and information received from service providers or referral sources.

Information you may provide

  • Name, parent or guardian name, caregiver name, or referral source name.
  • Phone number, email address, mailing address, or preferred contact method.
  • Child’s name, age, date of birth, school-related information, or general service needs if submitted through a form.
  • Insurance, Medicaid, payer, referral, prescription, or authorization-related information if requested for intake or eligibility review.
  • General information about therapy interests, service location, appointment needs, or care setting preferences.
  • Messages, questions, consultation requests, or other content you submit through the website.

Information collected automatically

  • IP address, browser type, device type, operating system, referral source, pages viewed, links clicked, and approximate location data.
  • Cookie, pixel, tag, analytics, or usage data used to understand website performance and visitor interactions.
  • Information collected by website hosting, security, analytics, form, scheduling, map, or third-party tools integrated with the website.

4. How We May Use Information

Therapist to You may use information collected through the website for purposes such as:

  • Responding to inquiries, consultation requests, phone calls, emails, and website form submissions.
  • Helping families understand available services, care settings, intake steps, documentation needs, and scheduling options.
  • Conducting general eligibility, service area, provider availability, payer, or authorization-related review.
  • Operating, maintaining, improving, securing, and troubleshooting the website.
  • Measuring website performance, visitor engagement, page usage, and marketing effectiveness.
  • Complying with legal, regulatory, contractual, professional, payer, privacy, security, and operational obligations.
  • Protecting the rights, safety, privacy, security, and property of Therapist to You, website users, patients, families, providers, and others.

5. Protected Health Information and Sensitive Information

Some information submitted through the website may become sensitive information or protected health information depending on what is submitted, the purpose of the submission, and the relationship between you and Therapist to You.

Please do not submit urgent medical concerns, emergency information, highly sensitive diagnosis details, detailed therapy records, documents, insurance cards, prescriptions, clinical records, or other sensitive information through a general website form unless the form specifically asks for it and the submission method has been approved for that purpose.

When protected health information is created, received, maintained, transmitted, used, or disclosed by Therapist to You, it will be handled according to applicable privacy laws, security requirements, patient consents, payer rules, service agreements, and the HIPAA Notice of Privacy Practices.

6. Website Forms, Consultations, and Emergencies

Website forms and consultation requests are not intended for emergencies, urgent medical needs, crisis situations, safety concerns, abuse or neglect reports, self-harm concerns, harm-to-others concerns, or immediate clinical needs.

If this is an emergency, if someone may be in danger, or if you need immediate medical, mental health, law enforcement, or safety assistance, call 911 or go to the nearest emergency room.

7. Cookies, Analytics, Pixels, and Online Tracking

This website may use cookies, analytics tools, pixels, tags, session technologies, embedded content, maps, security tools, or similar technologies to help operate the site, improve performance, understand visitor activity, support marketing, protect against misuse, and improve the user experience.

These technologies may collect information such as IP address, device identifiers, browser type, pages visited, links clicked, referral source, approximate location, and interactions with website features. Some tools may be operated by third-party service providers.

Because Therapist to You provides healthcare-related services, any tracking technology that may collect or transmit information connected to a visitor’s health, care interest, appointment request, form submission, or protected health information must be reviewed carefully for HIPAA, privacy, consent, vendor, and security requirements.

Where required, Therapist to You should limit or disable tracking technologies on pages or forms that collect protected health information unless the technology is configured appropriately, a permitted use or disclosure applies, and required vendor agreements are in place.

8. Vendors, Service Providers, and Business Associates

Therapist to You may use vendors, service providers, contractors, website platforms, analytics providers, email tools, communication tools, hosting providers, scheduling systems, form tools, security vendors, billing-related tools, insurance-related tools, and other technology partners to support website and business operations.

These parties may access, process, store, or transmit information only as needed to provide services to Therapist to You, comply with instructions, protect systems, support operations, or meet legal and contractual obligations.

When a vendor creates, receives, maintains, or transmits protected health information on behalf of Therapist to You in a way that requires a business associate agreement, Therapist to You should use appropriate business associate agreements and safeguards before disclosing protected health information to that vendor.

9. How Information May Be Shared

Therapist to You may share information when permitted or required by law, with appropriate authorization, or as needed for legitimate operational, service, compliance, privacy, security, or legal purposes.

Information may be shared with:

  • Therapist to You team members, providers, clinicians, contractors, or administrative staff involved in responding to inquiries or coordinating services.
  • Vendors and service providers that support website, communication, intake, scheduling, billing, insurance, security, analytics, or operations.
  • Insurance plans, Medicaid programs, referral sources, physicians, schools, or other parties when authorized, permitted, or required for service coordination.
  • Regulators, courts, government agencies, professional boards, law enforcement, or legal representatives when required or permitted by law.
  • Other parties with your consent, authorization, or direction.

Therapist to You does not sell protected health information. Any marketing, advertising, analytics, or third-party sharing involving healthcare-related information should be reviewed for HIPAA and other privacy law requirements before implementation.

10. Children’s Privacy

Therapist to You provides pediatric therapy services, but this website is intended for parents, legal guardians, adult caregivers, referral sources, schools, agencies, payers, and other adults seeking information about services.

Children should not submit personal information through this website. If you are under 18, please use this website only with involvement and permission from a parent or legal guardian.

If you submit information about a child, you represent that you are the child’s parent, legal guardian, authorized caregiver, authorized representative, referral source, or another person legally permitted to provide the information.

11. Calls, Emails, Text Messages, and Other Communications

When you provide your phone number, email address, or other contact information, Therapist to You may contact you about your inquiry, consultation request, intake, scheduling, documentation, insurance, services, or account-related matters.

Communications may occur by phone, voicemail, email, text message, website form response, or other methods you provide or authorize. Standard message and data rates may apply to text messages.

Email, text messages, voicemail, and general website forms may not be fully secure unless specifically configured for secure communication. You may request that certain communication methods not be used, but this may affect our ability to respond or coordinate services.

12. Security

Therapist to You uses reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, internet transmission, email system, text message, form tool, hosting platform, or electronic storage method can be guaranteed to be completely secure. You are responsible for using secure devices, secure networks, and caution when submitting information online.

If Therapist to You becomes aware of a privacy or security incident requiring notice under applicable law, we will provide notice as required.

13. Information Retention

Therapist to You may retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, coordinating services, maintaining business records, supporting patient care, complying with legal and payer obligations, resolving disputes, protecting rights, and meeting operational needs.

Retention periods may vary depending on the type of information, whether the information becomes part of a patient record, applicable healthcare laws, payer requirements, professional standards, consent forms, service agreements, and legal obligations.

14. Your Choices and Rights

Depending on the type of information, your relationship with Therapist to You, and applicable law, you may have rights to request access, correction, restriction, amendment, deletion, accounting, communication preferences, or other privacy-related action.

Rights related to protected health information are explained in the HIPAA Notice of Privacy Practices. Rights related to website information may be limited by legal, operational, healthcare, payer, security, or recordkeeping requirements.

You may contact Therapist to You to update contact information, request communication preferences, ask privacy questions, or request information about applicable rights.

15. Accessibility and Privacy Assistance

Therapist to You aims to make privacy information understandable and accessible. If you need this Privacy Policy in another format or need help accessing privacy information, please contact us at (561) 632-0926.

Accessibility feedback should include the page URL, a description of the issue, the assistive technology used if applicable, and your preferred method of contact.

16. Updates to This Privacy Policy

Therapist to You may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Your continued use of the website after updates are posted means the updated Privacy Policy applies to your website use.

Material changes involving protected health information may also be addressed through the HIPAA Notice of Privacy Practices or other required notices.

17. Contact Us

If you have questions about this Privacy Policy, website privacy, accessibility, or how information is handled through the website, please contact Therapist to You.

Phone: (561) 632-0926
Website: https://www.therapisttoyou.com/contact